Episode 299

full
Published on:

20th Mar 2026

Done-for-You vs. Done-with-You: Which Model Fits Your Business? with Brittany Herzberg

What happens when the thing you’ve always sold so well no longer fits the life or business you want to build? In this episode, I’m sitting down with Brittany Herzberg to unpack the real difference between done-for-you and done-with-you services, what it looks like to sit in the messy middle of an offer evolution, and why both of us are rethinking how we help clients get results.

Brittany shares how she supports business owners with SEO, from website strategy and keyword research to helping them understand how all the pieces of their visibility strategy fit together. I also share more about my own shift away from done-for-you systems work and into a done-with-you model that gives my clients more confidence, more ownership, and better long-term results.

If you’ve been wondering whether your current service model still fits the way you want to work, this conversation will give you a lot to think about.

Listen to Brittany's Other Episodes on Business-First Creatives:

Episode 81: SEO through Case Studies | Simple SEO Series with Brittany Herzberg (Part 3)

Episode 159: Embracing Workflows & Automations in Your CRM: HoneyBook Case Study with Brittany Herzberg

Episode 202: SEO is Everywhere: Optimizing Your Content with Brittany Herzberg

Mentioned in this Episode:

The Resonance Effect - How to Attract Action Takeers with SEO Queen Brittany Herzberg

Dubsado

HoneyBook

Google Search Console

Keysearch

ChatGPT

Connect with Brittany

Website: brittanyherzberg.com

Instagram: instagram.com/brittany_herzberg

Threads: threads.com/@brittany_herzberg

Podcast: brittanyherzberg.com/the-basic-b-podcast

Show artwork for Business-First Creatives

About the Podcast

Business-First Creatives
A podcast about systems, workflows, and business advice for creative service providers.
Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down.

This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity, and strategic, human-first client experiences they need to build streamlined, referral-worthy business operations that don't require working 24/7.
If you're tired of babysitting your inbox, chasing down contracts, or watching your workflows break the moment you look away, this show will help you move beyond "figuring it out as you go" and toward a creative business that brings you joy and a paycheck.

This podcast provides answers to questions like:
How do I automate my client journey without losing the personal touch?
What CRM workflows do photographers and creative businesses need?
How can I use Dubsado or Honeybook to streamline my client experience?
What systems do photographers need to save time and deliver exceptional client experiences?
How do I reduce admin time in my creative service business?
Why do my workflows keep letting me down (and how do I fix them)?
How can I build a profitable creative business that brings me joy and a paycheck?
What's the best way to communicate with clients throughout their journey?
How do I create systems that work even when I'm not babysitting them?
How can I map my client journey to convert more inquiries into bookings?

Hosted by Colie James, a Dubsado Certified Specialist, Honeybook Educator, and Workflow and Automations Guru with 10+ years helping creatives systemize their businesses—this show delivers practical, no-BS guidance for photographers and creative entrepreneurs who are ready to streamline their client journey, automate their operations, and make money from their craft.

If you're done dropping balls and ready to build a business-first creative operation with systems that scale, you're in the right place.

Find out more about Systems in Session ➡️ https://coliejames.com/systems-in-session