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Episode 3

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Published on:

23rd Jun 2022

How Maddie Peschong is using Dubsado in a totally new way

I am very excited to share a conversation with one of my clients today. Maddie Peschong is a fabulous brand photographer based in Sioux Falls, SD and has been a Dubsado user since 2017. She was using automated workflows in a very minimal way and recently hired me to update her proposals and fully streamline + automate her workflows in a Dubado VIP Implementation Day. 

Here are the highlights...

[00:43] About Maddie's business

[03:33] Her CRM experience prior to Dubsado

[05:42] Automation before working with Colie

[07:22] Creating high-end proposals for a high-end service

[09:31] Tweaking the system on her own

[13:17] Creating a workflow for each phase of your customer journey

[17:32] Using Dubsado in a totally new way

[20:43] Utilizing videos in Dubsado

[22:06] Gathering reviews + testimonials from clients

[24:04] Maddie's biggest fuck-up and what she learned from it

[29:09] Importance of pre-work for your VIP Day

[35:52] Maddie's overall experience working with me

 

Links

Colie's episode on Maddie's podcast - Taking it Personally (think of it as part 1 of this conversation)

Maddie's website

Maddie's Instagram


Show Notes

https://coliejames.com/003/


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ARE YOU READY TO CREATE CONSISTENT SYSTEMS IN YOUR BUSINESS?


Dubsado VIP Experience: This is a fully done-for-you offer for creative entrepreneurs and service providers, which includes full strategy and implementation to provide each and every one of your clients with an amazing + consistent experience.  https://coliejames.com/dubsado-vip-day


CRM Blueprint - Dubsado Implementation Course for Photographers: This is a done-with-you group program option, specifically for photographers.  Go through the course at your own pace, implement the strategy and templates provided, but have the ability to ask questions and get 1:1 guided help during the weekly Q&A calls. https://coliejames.com/crm-blueprint-dubsado

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About the Podcast

Business-First Creatives
A podcast about systems, workflows, and business advice for creative service providers.
Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down.

This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational clarity, and strategic, human-first client experiences they need to build streamlined, referral-worthy business operations that don't require working 24/7.
If you're tired of babysitting your inbox, chasing down contracts, or watching your workflows break the moment you look away, this show will help you move beyond "figuring it out as you go" and toward a creative business that brings you joy and a paycheck.

This podcast provides answers to questions like:
How do I automate my client journey without losing the personal touch?
What CRM workflows do photographers and creative businesses need?
How can I use Dubsado or Honeybook to streamline my client experience?
What systems do photographers need to save time and deliver exceptional client experiences?
How do I reduce admin time in my creative service business?
Why do my workflows keep letting me down (and how do I fix them)?
How can I build a profitable creative business that brings me joy and a paycheck?
What's the best way to communicate with clients throughout their journey?
How do I create systems that work even when I'm not babysitting them?
How can I map my client journey to convert more inquiries into bookings?

Hosted by Colie James, a Dubsado Certified Specialist, Honeybook Educator, and Workflow and Automations Guru with 10+ years helping creatives systemize their businesses—this show delivers practical, no-BS guidance for photographers and creative entrepreneurs who are ready to streamline their client journey, automate their operations, and make money from their craft.

If you're done dropping balls and ready to build a business-first creative operation with systems that scale, you're in the right place.

Find out more about Systems in Session ➡️ https://coliejames.com/systems-in-session