Before You Buy Anything… Here’s How to Know Which Offer Is Really Right for You
Okay, y’all—this one’s a little different. I’m resharing a solo episode from May 2023 because it’s just that relevant right now. Whether you’re staring at someone’s offer suite trying to decode what’s right for you, or you’re the one with multiple offers trying to help people make a decision, this episode breaks it all down. I’m also sharing why I’m bringing back my survey (yes, the one I still hadn’t fixed 🙈), what I’ve learned from asking better questions, and a peek at my newest offer: Systems in Session.
If you’ve ever waffled between DIY, Done-With-You, or Done-For-You—listen to this before you swipe your card.
Find It Quickly:
00:24 – Why I’m resharing this solo episode (and what I still hadn’t fixed)
02:13 – The Systems Glow Up + CRM Blueprint launch recap
03:07 – The core question: how do you choose the right offer?
04:43 – Why clients don’t always choose the most expensive option
06:06 – Survey results: DIY vs Done-For-You preferences
07:25 – What I wish I had asked during client interviews
08:00 – How to help your clients make better buying decisions
09:08 – Introducing: Systems in Session (a new middle-ground, done-WITH-you container)
Transcript
Okay, so in almost three years that this podcast has been around, I
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:think this is the first time that I
have ever shared a previous episode.
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:Yes, I've done the aff, the occasional
feed drop, where I have shared
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:an episode with you where I was a
guest on someone else's podcast.
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:But today I'm going to be resharing
a solo episode with you that
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:originally aired in May of 2023.
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:It's particularly relevant because in
this episode I am talking about how
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:to choose the right container for you
if the person that you're interested
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:in working with has multiple offers.
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:And I'm also talking about the value
of a survey that I had just distributed
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:back when the episode originally aired.
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:And it just so happens that yesterday
I sent out a survey to my email
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:list doing the exact same thing.
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:And as I listened to that episode
this morning, I realized I still
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:did not fix the question that I
was talking about in this episode.
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:So I have corrected my mistake.
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:As a podcast listener, you may or may not
be on my email list, and if you're not,
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:I would really encourage you to visit
the show notes and join because when I
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:do a full launch, when I do a flash sale.
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:They are always to my email list.
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:I typically don't share them
on the podcast, and I typically
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:don't share them on Instagram.
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:And so today I am on the backend of what
was one of my biggest live launches.
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:Um.
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:In my business, 'cause I
don't live launch often.
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:So a couple weeks ago I did a
three day email challenge called
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:the Systems Glow Up email edition.
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:And that went right into a launch
for the CRM blueprint and my upcoming
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:email course email, like you mean it.
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:And so yesterday I decided to
send out a survey to ask why
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:people chose to buy or not buy.
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:And I am still going through the results,
but I am already finding out a lot
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:of information about who and who is
not in my email newsletter community.
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:And so if you are not currently a member,
I would really love it if you would join.
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:But alternatively, if you would like
to fill out the survey, it's just a
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:few clicks and give me your opinions,
please go to coley james.com/survey.
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:And you will be entered to win one
of three $50 cash prizes from PayPal.
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:All right, and now back into the episode.
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:Hello, hello, and welcome back to
the Business First Creatives podcast.
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:So today's topic, you find somebody
that you really want to work with
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:and they have multiple offers.
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:How do you choose which
one is best for you?
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:Now guys, some people offer
only one way to work with them.
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:Like they either do a one-to-one
service, they only have a group
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:program or a course, or they
only offer hourly consulting.
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:I mean, I'm sure there's other
ways, but those are the three
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:ways that you can work with me.
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:And I know many entrepreneurs
that only offer one of those
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:ways in order to work with them.
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:But so if you land on a website,
where someone gives you multiple ways
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:to solve your problem, how do you
choose which one is best for you?
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:So if they say that a one-to-one, like
let's say Dubsado setup, is this price
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:tag or an online course, is this price tag
or hourly consulting is this price tag?
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:How do you choose
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:and I'm specifically not giving you
prices because, number one, I want
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:this, I want this podcast to not be
outdated when I raise my prices, but
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:also while I understand that a price
tag can totally dictate a purchasing
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:decision, for a lot of people,
that is not the deciding factor.
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:I know many people who can afford
to hire me, to do the one-to-one
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:service, but yet they buy my course.
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:They buy my course because they have
an innate feeling that they want
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:to learn how to do something for
themselves, and in my case, it's systems.
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:But depending on what the other offer
is, maybe you feel like a course is
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:best suited for you because it's not
something that this person is gonna do
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:for you and that you're not gonna ever
have to tweak or make modifications.
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:And so, I mean, that's what
I wanna talk about today.
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:I interestingly enough, sent a survey
to my email subscribers, which if you
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:are interested in taking this survey,
please go to coliejames.com/survey.
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:Um, I asked my email people, because
I make a lot of assumptions about the
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:people that I am speaking to, either
on this podcast or on my email list.
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:Like, I make assumptions that the
majority of you are photographers.
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:I make assumptions that the majority
of you do have a C R M and that
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:in a lot of cases it's probably
Dubsado, but those are things that
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:I need to know while I make content.
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:Whether it's an email newsletter
or it's a podcast episode, I like
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:to know who's in my audience and
what you would benefit most from.
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:But, so one of the questions that I
asked was if you are trying to figure
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:out how to do something in your
business, and I really wish I had the
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:survey up cuz I'm probably messing up
the wording, but if you wanna learn
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:how to do something in your business,
would you rather: take an online course
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:or hire someone to do it for you.
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:And overwhelmingly with the people
who actually answered my survey, they
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:said, enroll in an online course.
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:Now guys, this is where the former
statistics professor in me has
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:to come out and say, yeah, I
didn't have a large sample size.
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:Um, The data is definitely skewed.
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:I mean, is it that people who are
more likely to take an online course
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:are in my newsletter audience, or is
it that those people are more likely
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:to actually fill out the survey?
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:I mean, there's a,
there's a lot to go into.
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:But I will just say of the people
who answered my survey, the
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:majority of them said they would
rather take an online course.
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:Now, did I ask them why?
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:No, in hindsight, I should
have asked them why.
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:And so I may actually tweak the
survey the next time that I offer
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:it, or I may just send out another
survey that just asks people you know
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:about their purchasing decisions.
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:Now, I hired Melissa Harstine, uh, almost
a year ago now, and she interviewed
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:several of my clients, people who
had hired me for one-to-one Dubsado
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:setup services, people who had just
enrolled in my course, and then she
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:also interviewed just a couple of
people who had initially taken the
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:course and then upgraded to a VIP setup.
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:And all of the information that she gave
me at that point was super helpful, but
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:I don't think that I knew enough to ask
Melissa at that point, "hey, can you ask
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:them more about their buying decision?"
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:Like we focused on a lot of
things, but I wish I had more
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:information on that buying decision.
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:So guys, as you create your offers,
if you are someone who has more than
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:one offer, really think about how you
can communicate the benefits of each
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:of those offers, that will help people
make a buying decision for themselves.
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:Whether it is straight off your sales
page or in a sales call, I think we
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:should all really think hard about
the differences between our offers and
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:who would specifically benefit from
each one, aside from the price tag.
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:Because yes, guys, there is often and
should be a significant price increase
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:if someone is hiring you for a one-to-one
service versus buying your online
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:course, doing your group program or
hiring, hiring you for online consulting?
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:I mean, my, the difference between
my hourly consulting and my v i
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:P is 10 x, well, it's almost 10x.
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:The difference between my online course
and hiring me for a full setup is 5x.
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:So there is a significant investment
difference between those offers, but
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:that doesn't always mean that just
because someone has the money that a
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:full setup is the right choice for them.
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:So I encourage you to think about this
inside your own business and also if
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:you are looking to hire someone and
they have multiple containers in which
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:they're solving the same problem,
figuring out which one is best for you.
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:Alright, y'all, back to the present.
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:So the reason that I went down this
rabbit hole today is I am in the
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:process of adjusting my offer suite.
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:I have a new program that fits
directly between the CRM Blueprint
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:and my full Done For You offers.
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:I am calling it Systems in Session and
it is a new done with you container where
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:you and I will work together one-on-one.
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:I will be the strategy that guides
you and you will implement these
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:things inside of your business and
specifically dodo or HoneyBook.
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:And so it is something that I am
running with a very limited number of
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:beta people right now, but it's going
well, and I am personally thinking
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:that this is where I'm going to put
a lot of my effort going forward.
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:And so if you are someone that
doesn't want a DIY course and isn't
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:quite ready for a full done for
you, this might be the perfect fit.
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:So if you would like additional
information on Systems in Session,
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:go ahead and come over to Instagram
@coliejames and send me a dm.
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:Alright, that's really
it for this episode.
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:See you next time.