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Published on:

14th May 2025

Before You Buy Anything… Here’s How to Know Which Offer Is Really Right for You

Okay, y’all—this one’s a little different. I’m resharing a solo episode from May 2023 because it’s just that relevant right now. Whether you’re staring at someone’s offer suite trying to decode what’s right for you, or you’re the one with multiple offers trying to help people make a decision, this episode breaks it all down. I’m also sharing why I’m bringing back my survey (yes, the one I still hadn’t fixed 🙈), what I’ve learned from asking better questions, and a peek at my newest offer: Systems in Session.

If you’ve ever waffled between DIY, Done-With-You, or Done-For-You—listen to this before you swipe your card.


Find It Quickly:

00:24 – Why I’m resharing this solo episode (and what I still hadn’t fixed)

02:13 – The Systems Glow Up + CRM Blueprint launch recap

03:07 – The core question: how do you choose the right offer?

04:43 – Why clients don’t always choose the most expensive option

06:06 – Survey results: DIY vs Done-For-You preferences

07:25 – What I wish I had asked during client interviews

08:00 – How to help your clients make better buying decisions

09:08 – Introducing: Systems in Session (a new middle-ground, done-WITH-you container)

Transcript
Colie:

Okay, so in almost three years that this podcast has been around, I

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think this is the first time that I

have ever shared a previous episode.

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Yes, I've done the aff, the occasional

feed drop, where I have shared

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an episode with you where I was a

guest on someone else's podcast.

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But today I'm going to be resharing

a solo episode with you that

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originally aired in May of 2023.

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It's particularly relevant because in

this episode I am talking about how

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to choose the right container for you

if the person that you're interested

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in working with has multiple offers.

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And I'm also talking about the value

of a survey that I had just distributed

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back when the episode originally aired.

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And it just so happens that yesterday

I sent out a survey to my email

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list doing the exact same thing.

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And as I listened to that episode

this morning, I realized I still

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did not fix the question that I

was talking about in this episode.

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So I have corrected my mistake.

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As a podcast listener, you may or may not

be on my email list, and if you're not,

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I would really encourage you to visit

the show notes and join because when I

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do a full launch, when I do a flash sale.

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They are always to my email list.

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I typically don't share them

on the podcast, and I typically

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don't share them on Instagram.

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And so today I am on the backend of what

was one of my biggest live launches.

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Um.

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In my business, 'cause I

don't live launch often.

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So a couple weeks ago I did a

three day email challenge called

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the Systems Glow Up email edition.

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And that went right into a launch

for the CRM blueprint and my upcoming

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email course email, like you mean it.

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And so yesterday I decided to

send out a survey to ask why

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people chose to buy or not buy.

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And I am still going through the results,

but I am already finding out a lot

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of information about who and who is

not in my email newsletter community.

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And so if you are not currently a member,

I would really love it if you would join.

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But alternatively, if you would like

to fill out the survey, it's just a

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few clicks and give me your opinions,

please go to coley james.com/survey.

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And you will be entered to win one

of three $50 cash prizes from PayPal.

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All right, and now back into the episode.

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Hello, hello, and welcome back to

the Business First Creatives podcast.

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So today's topic, you find somebody

that you really want to work with

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and they have multiple offers.

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How do you choose which

one is best for you?

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Now guys, some people offer

only one way to work with them.

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Like they either do a one-to-one

service, they only have a group

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program or a course, or they

only offer hourly consulting.

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I mean, I'm sure there's other

ways, but those are the three

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ways that you can work with me.

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And I know many entrepreneurs

that only offer one of those

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ways in order to work with them.

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But so if you land on a website,

where someone gives you multiple ways

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to solve your problem, how do you

choose which one is best for you?

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So if they say that a one-to-one, like

let's say Dubsado setup, is this price

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tag or an online course, is this price tag

or hourly consulting is this price tag?

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How do you choose

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and I'm specifically not giving you

prices because, number one, I want

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this, I want this podcast to not be

outdated when I raise my prices, but

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also while I understand that a price

tag can totally dictate a purchasing

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decision, for a lot of people,

that is not the deciding factor.

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I know many people who can afford

to hire me, to do the one-to-one

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service, but yet they buy my course.

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They buy my course because they have

an innate feeling that they want

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to learn how to do something for

themselves, and in my case, it's systems.

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But depending on what the other offer

is, maybe you feel like a course is

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best suited for you because it's not

something that this person is gonna do

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for you and that you're not gonna ever

have to tweak or make modifications.

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And so, I mean, that's what

I wanna talk about today.

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I interestingly enough, sent a survey

to my email subscribers, which if you

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are interested in taking this survey,

please go to coliejames.com/survey.

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Um, I asked my email people, because

I make a lot of assumptions about the

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people that I am speaking to, either

on this podcast or on my email list.

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Like, I make assumptions that the

majority of you are photographers.

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I make assumptions that the majority

of you do have a C R M and that

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in a lot of cases it's probably

Dubsado, but those are things that

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I need to know while I make content.

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Whether it's an email newsletter

or it's a podcast episode, I like

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to know who's in my audience and

what you would benefit most from.

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But, so one of the questions that I

asked was if you are trying to figure

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out how to do something in your

business, and I really wish I had the

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survey up cuz I'm probably messing up

the wording, but if you wanna learn

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how to do something in your business,

would you rather: take an online course

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or hire someone to do it for you.

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And overwhelmingly with the people

who actually answered my survey, they

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said, enroll in an online course.

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Now guys, this is where the former

statistics professor in me has

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to come out and say, yeah, I

didn't have a large sample size.

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Um, The data is definitely skewed.

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I mean, is it that people who are

more likely to take an online course

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are in my newsletter audience, or is

it that those people are more likely

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to actually fill out the survey?

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I mean, there's a,

there's a lot to go into.

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But I will just say of the people

who answered my survey, the

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majority of them said they would

rather take an online course.

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Now, did I ask them why?

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No, in hindsight, I should

have asked them why.

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And so I may actually tweak the

survey the next time that I offer

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it, or I may just send out another

survey that just asks people you know

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about their purchasing decisions.

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Now, I hired Melissa Harstine, uh, almost

a year ago now, and she interviewed

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several of my clients, people who

had hired me for one-to-one Dubsado

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setup services, people who had just

enrolled in my course, and then she

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also interviewed just a couple of

people who had initially taken the

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course and then upgraded to a VIP setup.

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And all of the information that she gave

me at that point was super helpful, but

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I don't think that I knew enough to ask

Melissa at that point, "hey, can you ask

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them more about their buying decision?"

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Like we focused on a lot of

things, but I wish I had more

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information on that buying decision.

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So guys, as you create your offers,

if you are someone who has more than

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one offer, really think about how you

can communicate the benefits of each

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of those offers, that will help people

make a buying decision for themselves.

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Whether it is straight off your sales

page or in a sales call, I think we

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should all really think hard about

the differences between our offers and

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who would specifically benefit from

each one, aside from the price tag.

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Because yes, guys, there is often and

should be a significant price increase

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if someone is hiring you for a one-to-one

service versus buying your online

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course, doing your group program or

hiring, hiring you for online consulting?

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I mean, my, the difference between

my hourly consulting and my v i

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P is 10 x, well, it's almost 10x.

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The difference between my online course

and hiring me for a full setup is 5x.

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So there is a significant investment

difference between those offers, but

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that doesn't always mean that just

because someone has the money that a

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full setup is the right choice for them.

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So I encourage you to think about this

inside your own business and also if

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you are looking to hire someone and

they have multiple containers in which

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they're solving the same problem,

figuring out which one is best for you.

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Alright, y'all, back to the present.

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So the reason that I went down this

rabbit hole today is I am in the

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process of adjusting my offer suite.

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I have a new program that fits

directly between the CRM Blueprint

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and my full Done For You offers.

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I am calling it Systems in Session and

it is a new done with you container where

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you and I will work together one-on-one.

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I will be the strategy that guides

you and you will implement these

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things inside of your business and

specifically dodo or HoneyBook.

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And so it is something that I am

running with a very limited number of

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beta people right now, but it's going

well, and I am personally thinking

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that this is where I'm going to put

a lot of my effort going forward.

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And so if you are someone that

doesn't want a DIY course and isn't

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quite ready for a full done for

you, this might be the perfect fit.

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So if you would like additional

information on Systems in Session,

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go ahead and come over to Instagram

@coliejames and send me a dm.

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Alright, that's really

it for this episode.

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See you next time.

Show artwork for Business-First Creatives

About the Podcast

Business-First Creatives

Every creative deserves to turn their craft into a business that brings them joy and profit. Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle. Your host is Colie James, a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!