Episode 252

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Published on:

21st Oct 2025

Should You Ditch Your CRM?

Thinking about ditching your CRM after the latest price increase? Before you rage-cancel Dubsado, HoneyBook, or whatever tool’s testing your patience, listen to this episode.

In this episode, I’m breaking down what your CRM actually does behind the scenes, why Google Workspace isn’t a true replacement, and how to decide if your CRM just needs a tune-up instead of a total breakup.

If you’re ready to get your money’s worth from the CRM you already have, check out Systems in Session — my 60-day sprint to streamline your backend and build a client experience that runs like clockwork. There are 2 spots left for Q1 to lock in a 2025 price.

Want personalized feedback on your current client experience instead? Book a Client Experience Audit.

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About the Podcast

Business-First Creatives

Every creative deserves to turn their craft into a business that brings them joy and profit. Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle. Your host is Colie James, a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate their sh*t, reclaim their time and get back to living!