The Taylor & Travis Engagement Test for Your Client Experience

When Taylor Swift and Travis Kelce announced their engagement, the internet went wild. But instead of just scrolling through memes, I started thinking about the photographer who actually booked that session — and more importantly, what would have happened if that inquiry landed in your inbox.

Here’s the hard truth: if your systems aren’t set up to respond quickly, guide people clearly, and book smoothly, you could miss out on dream clients, celebrity or not. In this episode, I’m walking you through the “Taylor & Travis Engagement Test” — a playful but real way to measure whether your inquiry-to-booking systems are ready.

Why your inquiry response system matters more than you think

How to prevent dream clients from slipping through the cracks

Why a smooth, consistent booking process builds trust and referrals

How Systems in Session helps you create a client experience that actually works

Ready to work on your client experience?

Explore Systems in Session: https://coliejames.com/systems-in-session

Listen to the Client Experience Series on Business-First Creatives Podcast: https://coliejames.com/tag/client-experience-series/

Follow me on Instagram: https://instagram.com/coliejames

Watch on YouTube:

https://www.youtube.com/playlist?list=PLzOBVgYN-2lx0bMaDF7d0kByxGSjRq5Mg